Shipping policy

📦 Silidoft Shipping Policy

At Silidoft, we are committed to delivering your luxury fragrances safely, swiftly, and elegantly. To ensure a seamless experience, we’ve partnered with Shipmozo, a trusted logistics provider.

🚚 Shipping Coverage

We currently ship across India through Shipmozo’s extensive delivery network.
International shipping options will be announced soon.

⏱️ Processing Time

Orders are processed within 1–2 business days after payment confirmation.
You will receive a confirmation email with tracking details once your order is dispatched.

📍 Delivery Timeline

Metro Cities: 3–5 business days
Tier 2 & Tier 3 Cities: 5–7 business days
Remote Locations: 7–10 business days

(Delivery timelines may vary due to unforeseen circumstances such as weather, strikes, or courier delays.)

💳 Shipping Charges

Free shipping on all orders above ₹1,000.
A flat rate of ₹99 applies to orders below ₹1,000.

🔍 Order Tracking

Once shipped, you’ll receive a Shipmozo tracking link via email/SMS.
You can track your order in real-time until it reaches your doorstep.

📦 Packaging

All Silidoft products are packed with premium protective materials to ensure fragrances arrive in pristine condition.
Fragile items are double-secured to prevent leakage or breakage.

❌ Non-Delivery & Returns

If delivery is unsuccessful due to incorrect address or repeated failed attempts, the package will be returned to us.
Reshipping charges may apply in such cases.
For return and exchange details, please refer to our Return Policy.